Kelmora Cloud service terms
Kelmora's current Terms of Service set out service use, billing, refunds, acceptable use, support, data, suspension, and liability for its customer services. Review the live document before ordering, as it may be updated by Kelmora.
Read Kelmora Cloud's Terms of Service ↗What the live Kelmora terms cover
The published document addresses subscription billing and hourly Kelmora GO credits, a 72-hour first-invoice refund condition for eligible VPS and game-server subscriptions, prohibited uses, a 99.9% network-availability target, customer data and backup responsibilities, suspension, and the route for legal questions. The linked version—not this summary—is authoritative.
RackInfra website and partner discussions
This website explains RackInfra's role, its Kelmora brand relationship, and partner-backed infrastructure options. A quote or enquiry does not create a service agreement. The final provider, scope, service levels, price, and legal entity are confirmed in the applicable agreement.
Speak with RackInfra sales about the right provider agreement.